Frequently Asked Questions
What does a freight dispatcher do?
A dispatcher may help research loads, coordinate load details, communicate with brokers, and organize dispatch paperwork, depending on the agreed service scope.
Can I choose which loads to accept?
The carrier should retain the final decision to accept or decline loads. Confirm decision-making authority in your written agreement.
What equipment types are supported?
Equipment fit depends on current service availability and freight requirements. Contact the team with your equipment type to confirm.
How much do dispatch services cost?
Fees and payment terms should be provided in writing before onboarding. Contact the business for its current pricing and agreement.
What documents may be required?
Requirements vary, but carriers may be asked for authority, insurance, W-9, equipment details, and other onboarding documents as applicable.